We understand this is one of the hardest calls you’ll ever make.
Available 24/7, discreet and fully insured. Immediate response across Melbourne. Insurance accepted.
An unattended death can lead to significant biological contamination due to natural decomposition. This often affects flooring, walls, air quality, and surrounding materials. These environments require specialist decontamination to ensure safety and compliance with health regulations.
Trusted Bio Clean provides professional unattended death cleaning services across Melbourne. Our IICRC-certified technicians are trained to manage decomposition-related risks using strict infection control procedures. Every response is handled with care, discretion, and respect for the individuals and families involved.
We support families, landlords, real estate agents, executors, and public authorities. Our focus is to restore the property to a safe, habitable condition while reducing the emotional and logistical burden during a difficult time.
We attend promptly, often within 60 minutes across Melbourne metro. A full site inspection is completed to assess contamination levels, structural impact, and safety risks. Documentation is prepared for insurance purposes.
The affected area is isolated to prevent further spread of contamination. Our team uses full PPE and, where required, installs HEPA air filtration systems to manage airborne particles and odours.
All affected materials are safely removed and disposed of in accordance with EPA regulations. We apply hospital-grade disinfectants and advanced cleaning agents to eliminate biological hazards. ATP testing ensures thorough decontamination.
We conduct detailed post-clean verification to confirm the property is safe. A full report is provided for compliance and insurance documentation.
Where required, we coordinate restoration of affected structures such as flooring, subfloors, walls, and fixtures. You deal with one team from start to finish.
We offer direct insurance billing with major providers including Allianz, AAMI, Suncorp, NRMA, and RACV.
In most approved claims, there are no upfront costs. We manage all required documentation and communicate directly with insurers to streamline the process. If you are unsure about your coverage, we can assist during your initial call.
Trusted Bio Clean adheres to strict Australian standards and industry best practices:
We have been operating for many years, delivering professional unattended death services across Melbourne.
We service all Melbourne metropolitan areas, including:
CBD, Carlton, Southbank, Fitzroy, Brunswick, Sunshine, Dandenong, Frankston, Box Hill, Werribee, and surrounding suburbs.
Our team is available 24/7 for urgent response across the metro region.
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We aim to be on-site within 60 minutes across Melbourne metro, depending on location and access.
Yes, in many cases it is covered under home or landlord insurance policies. We can assist with verification.
No. It is often recommended to wait until professionals have assessed and decontaminated the area.
Yes. We use specialised equipment and treatments to neutralise odours at the source, not just mask them.
All services are conducted discreetly. Unmarked vehicles are available, and strict confidentiality protocols are followed.
Yes. From initial response to restoration and insurance coordination, we provide a complete end-to-end service.